- The 2018 Temkin Experience Ratings has just come out with their annual rankings of fast food chains based on customer satisfaction.
- As for the best chain, Subway took the top spot with an 83%, which was high enough for them to place second overall out of 318 companies across 20 industries.
- As for the chain with the worst customer experience rating, that would be McDonald’s, which earned only a 70%, with iHop and Burger King only slightly better with a 72%, although all those ratings are still considered “good.”
Top Fast Food Restaurants For Customer Satisfaction(click here for the complete list)
- Subway: 83%
- Popeye's Louisiana Kitchen: 81%
- Panera Bread: 80%
- Little Caesar's: 80%
- Baskin Robbins: 79%
- Pizza Hut: 79%
- Sonic Drive-In: 79%
- Starbucks: 79%
- Dairy Queen: 79%
- Chick-fil-A: 78%
Source: The Business Journal
photo: Getty Images